How to integrate ManyChat with ActiveCampaign

How to integrate ManyChat with ActiveCampaign

ManyChat - ActiveCampaign Integration

ManyChat is a powerful tool to automate your communications with your customers. It streamlines customer support and assistance by building workflows that put your conversations with clients on autopilot. It’s a perfect tool if your marketing strategy relies mainly on social media. The tools can automate messages from mainstream channels like Instagram Direct messages, Facebook Messenger, SMS, and Whatsapp. But what if you’re also using a different marketing automation software like ActiveCampaign? You would want to share data from one channel to another so you can make your marketing campaigns more effective. This article will show you how to integrate ManyChat into ActiveCampaign.

What is ActiveCampaign?

ActiveCampaign is a popular marketing automation software for creating and launching email campaigns. It also enables you to put your sales pipelines on track through its deals CRM software. What makes ActiveCampaign so unique is its versatility and compatibility with other software. More than 800 native integrations let you connect popular apps for all types of businesses.

What is ManyChat?

ManyChat is a popular automation cloud software used to automate your business interactions with its customers. You can create automations depending on the channels you use the most, so the customer service part of the CRM is put on autopilot. ManyChat is also a very friendly tool which means you can also integrate with many popular tools like Mailchimp, Shopify, and our favorite, ActiveCampaign.

How Integrating ManyChat into ActiveCampaign can help my business?

When it comes to CRM, it’s vital to keep the data flowing from one channel to another. For instance, if you’re using ManyChat as the flagship tool for automating your business conversation with your customers and ActiveCampaign as the first-line tool for your email marketing, it’d become vital to connect both. This way, you can collect users’ emails when they share them with you through ManyChat.

Is it easy to connect both applications?

Yes. It’s straightforward as ManyChat has native integration with ActiveCampaign. You just need to give your ActiveCampaigns’ API credentials to perform the connection.

How to integrate ManyChat with ActiveCampaign?

Integrating ManyChat with ActiveCampaign is very easy. Follow the next steps, and in just a couple of minutes, you’ll be sharing emails obtained through ManyChat to your ActiveCampaign account.

Create a manychat account

1.- First, you’ll need to create your ManyChat account and connect it to your business communication channel. If you haven’t done it, follow the next 11 steps, and if you already have an active ManyChat account, proceed to step #12.

2.- Click on “Sign Up” to start creating your ManyChat account.

3.- Select the channel you want to start with. If you choose one belonging to Facebook, it will require you to access your Facebook account. Otherwise, you will need to open the messaging application and verify your account. In this case, we will use the Facebook one. Click on “Continue With Facebook” to proceed.

4.- Log in with the account linked to your Facebook page or business account.

5.- ManyChat will request access to some part of your business account so you can build and enable the automations. Click “Continue” to grant it access.

6.- Next, you’ll need to verify your email address. Type in your email and click on “Next”. It will send you an email with a verification code. Type in the code to verify the account.

7.- You’ll need to provide some information about your business. Make sure to fill in the data according to your business needs.

8.- Click “Next” to continue.

9.- It will ask you to select the page you want to administrate. Choose the page from which you’ll be communicating with your customers and click “Connect”.

10.- It will show you success once the page is connected.

11.- Once it finishes the setup, it will ask you for more details about the account you’ve just created. Click “Next” to finalize the account creation.

Connect to ActiveCampaign

12.- Now that your account is created, you can integrate ManyChat with multiple apps, including ActiveCampaign. Go to “Settings” and look for the ActiveCampaign integration.

13.- You’ll need to provide your API Url and API keys from your ActiveCampaign account. Go to your ActiveCampaign dashboard, click on “Settings,” and look for “Developer”. There you’ll see both codes. Copy them and paste them into the ManyChat configurator window.

1.- Go to the Zendesk Marketplace and search for ActiveCampaign. Click on “Install”.

Need more Help?

We hope you found this tutorial helpful. Now you’ll be able to build a seamlessly marketing strategy where your social media conversation and your email marketing work together as one. Remember that at DigitalME, we can help you with anything related to your ActiveCampaign integrations and your marketing efforts in general. All of our services include audits and advisory for your current strategies. If it interests you, click on the “Get in touch” button so we can schedule a call or meeting.